Shipping Policy – Customized Sticker

At Customized Sticker, we are committed to delivering your orders safely, quickly, and efficiently. Please read our Shipping Policy carefully before placing an order.

1. Order Processing Time

All orders are usually processed within 1 to 3 working days after payment confirmation. Customized sticker orders may require additional processing time depending on the design complexity, customization requirements, and order quantity.

Orders are not processed or shipped on public holidays.

2. Delivery Time

Estimated delivery timelines are as follows:

• Inside Dhaka: 1 to 3 working days

• Outside Dhaka: 2 to 5 working days

Delivery times may vary due to courier operations, weather conditions, location accessibility, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated during checkout based on the delivery location and courier service. Delivery fees may vary depending on the destination area.

4. Delivery Conditions

Customers must provide accurate name, delivery address, and contact number while placing the order.

Please check the parcel carefully in the presence of the delivery personnel at the time of receiving the product. Once the parcel has been accepted and received, Customized Sticker will not be responsible for any claims related to physical damage or missing items.

5. Delivery Delays

Customized Sticker is not responsible for delays caused by courier service issues, natural disasters, weather conditions, political situations, or incorrect delivery information provided by the customer.

6. Customer Support

If you have any questions or concerns regarding your shipment or delivery status, please contact our support team with your order details. We will do our best to assist you as quickly as possible.

7. Failed Delivery Attempts

If the customer is unavailable to receive the parcel or provides incorrect delivery information, the courier may cancel the delivery. In such cases, re-delivery charges may apply.

8. Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of receiving the parcel along with clear photos or videos of the issue for verification.

9. Contact Information

For any shipping or delivery-related support, please contact us through our official Facebook page, website, or customer support number during business hours.