Return & Refund Policy

Return & Refund Policy – Customized Sticker

At Customized Sticker, we carefully inspect and pack every order to ensure you receive your stickers in perfect condition. Please read our Return & Refund Policy carefully before placing an order.

1. Product Check at the Time of Delivery

Upon receiving your parcel, kindly inspect the product in the presence of the delivery personnel.

If you notice any visible damage, missing items, or packaging issues, please inform the delivery personnel immediately and contact our support team.

Once the parcel has been accepted and the delivery personnel has left, Customized Sticker will not be responsible for claims related to physical damage.

2. Wrong or Misprinted Products

If you receive the wrong design, incorrect item, or any printing mistake caused by our team, we take full responsibility.

After proper verification, we will arrange a replacement within 3 to 4 working days.

Customers must contact us within 36 hours of receiving the order and provide clear photos or videos for verification purposes.

3. Non-Returnable Cases

We do not accept returns, replacements, or refunds in the following situations:

  • Change of mind after placing the order

  • Minor color differences caused by screen or device display variations

  • Incorrect information or design files provided by the customer

  • Customized sticker designs approved by the customer before printing

4. Refund Policy

If a refund request is approved after inspection and verification, the refund will be processed through the original payment method.

Refund processing may take approximately 3 to 4 working days depending on the payment provider or banking service.

5. Customer Support

If you face any issue regarding your order, please contact our support team as soon as possible with your order details.

We are committed to providing a smooth, reliable, and satisfactory experience for every customer.